Palladian announces the acquisition of PayPlan

Palladian is delighted to announce it has completed the acquisition of PayPlan, a leading provider of free-to-consumer debt advice and payment plan solutions, and has appointed Mark Arnold as Non-Executive Chair.

Founded in 1992 and led by CEO Rachel Duffey, PayPlan supports more than 100,000 people each year, helping individuals improve their financial wellbeing, get out of debt, and move forward in their lives with confidence.

Mark Arnold brings extensive leadership experience across international banking and financial services. He served as CEO of Kensington Mortgages prior to its sale to Barclays, following which he led Barclays’ UK Savings & Mortgages business. Mark has also held CEO and senior leadership roles with GE Capital, spanning Western and Eastern Europe and Asia.

Commenting on the appointment, Rachel Duffey said:

“We are thrilled to welcome Mark to PayPlan. We expect demand for debt advice to grow this year and we will deliver help to increasing numbers of vulnerable customers in the right channel, at the right time and in a way that not only addresses complex debt problems but builds resilience. As we accelerate the roll-out of digital services, Mark’s deep understanding of consumer finance and business transformation will be invaluable as we work to make debt advice easier to access.”